A torsion spring under full tension can break a wrist or worse - that's not a DIY job, full stop, regardless of what income bracket you're in. Where a homeowner in this area can save real money is on the small stuff: lubricating hinges and rollers, tightening loose track bolts, replacing a photo-eye sensor that's just knocked out of alignment.
At $61,538 median income, a repair that turns into a replacement because of a DIY misstep is a bigger setback here than it would be in a higher-income part of the service area. If your door is from around 1980 and the spring just went, that's almost always a repair, not a replacement - the panels and track on houses this age are usually still sound. Where we draw the line: if the opener is original to a 1980 build and the logic board is failing along with the spring, we'll tell you honestly that a new opener is the better spend, not a rebuild of a 40-plus-year-old unit.